Privacy Policy
Effective Date: December 9, 2025
1. Overview
BlossomBasket ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and delivery addresses, payment information.
- Order Information: Products purchased, order history, delivery preferences, gift messages.
- Account Information: Username, password, preferences if you create an account.
- Technical Data: IP address, browser type, device information, pages visited, time spent on pages.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.
- Communications: Emails, messages, reviews, and feedback you provide to us.
3. How We Use Your Information
We use collected information for the following purposes:
- To process and fulfill your orders, including delivery and customer service.
- To communicate with you about orders, delivery updates, and service announcements.
- To personalize your shopping experience and recommend products.
- To send promotional emails and marketing materials (if you opt in).
- To improve our website, products, and services through analytics.
- To detect, prevent, and address fraud, security issues, or technical problems.
- To comply with legal obligations and enforce our Terms of Service.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. This helps us understand how you use our site and improve your experience. You can control cookie settings through your browser, but disabling cookies may affect site functionality.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us with payment processing, delivery, email services, analytics, and hosting.
- Business Partners: Partners involved in fulfilling your order, such as floral farms or delivery services.
- Legal Authorities: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted employee access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information, subject to legal requirements.
- Object to or restrict certain processing activities.
- Opt out of marketing emails by clicking "unsubscribe" in our messages.
- Withdraw consent where processing is based on your consent.
To exercise these rights, contact us at privacy@blossombasket.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.
9. International Data Transfers
If you access our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries. We take steps to ensure your information receives adequate protection in accordance with this Privacy Policy.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the updated Policy.
13. Contact Us
BlossomBasket
123 Blossom Lane
San Francisco, CA 94103
Email: privacy@blossombasket.com
Phone: (415) 555-2468